Any cashiers out there? Gather ‘round for class. Today’s lesson is brief and simple.

What I’m about to tell you is something you should have learned in cashier kindergarten, but bears repeating.


When giving change to customers, always, always, always give them coins first, then place bills on top.


Because the customer only has so many hands. They need to put the coins in a pocket or wallet. By putting the coins on top of bills, the customer risks spilling coins as they attempt to drop them in whatever coin-carrying vessel they have on their person.

They are likely trying to do this with the other hand holding the thing, let’s say Lay’s Salt & Vinegar potato chips, that they just bought.

I repeat. Do not try to balance coins on bills as you extend them to customers. If you’re having problems balancing coins, what will the customer do?

The customer will spill them all over the counter and the floor, watch a dime and a quarter roll away spastically under a refrigerator, curse you under her breath and wonder why you thought that handing her a shaky pile of bills and coins as though you were passing her plutonium would end well.

So, to recap.

Coins in the palm.

Bills on the top.

Receipt when customer has deposited her change in her wallet.

Class dismissed.

p.s. For an insider’s look at the other side of the equation, check out the most excellent Confessions of a Cashier blog for insight into what it’s like dealing with the general public. This woman has all my pity.

Stumble it!